Category Archives: Executive Interviews

How to Preserve Your Great Culture in Hard Times

It’s often easy to feel good about your company culture when things are going well.  New programs.  Extra profits.  Hiring new staff.  Success generally feeds a sense of optimism. But how do you keep your staff feeling excited when you are going through hard times?

 

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Eileen Fisher Uses Values to Transform Product Cycle

Great things can happen when you take people in separate buildings and bring them together. That’s what Liz Wisler, Vice President of Product Development for Eileen Fisher, shared with me during my trip to their design studio in New York … Read More

The Conscious Consumer is Revolutionizing Business

Driving home from New York recently my husband and I were reflecting on how great it is to finally feel we are in the mainstream of collective thought. Most of our lives we’ve cared about global warming, organic food, personal … Read More

Eileen Fisher’s Customer Service Secret

Today I called a contractor for work on our new home. “It’s a great day at Nick’s,” the woman on the line answered in a monotone voice. “So glad it’s a great day,” I said to start the conversation. “Mmmm … Read More

By Living on Purpose Terracycle Turns Garbage to Gold

Last month my fascination with how values and purpose can drive corporate culture, products and brand took me to Trenton, New Jersey to visit a company called Terracycle. Terracycle, it turns out, is an incredible example of how staying true to … Read More